Track Your Shipment

Enter Your Tracking Number

Order Received

2024-12-01 09:30 — Guangzhou Warehouse

Parcel Consolidated

2024-12-02 14:15 — Guangzhou Warehouse

Shipped — In Transit

2024-12-03 10:00 — Departed Guangzhou

Arrived at Destination Country

2024-12-07 08:45 — Customs Processing

Customs Cleared

2024-12-08 16:20 — Out for Delivery

Delivered

Pending

Frequently Asked Questions

Where do I find my tracking number?

Your tracking number is provided in your shipment confirmation email. It starts with "HD" followed by digits (e.g., HD2024001234).

How often is tracking updated?

Tracking is updated at each major scan point: warehouse receipt, consolidation, dispatch, arrival, customs clearance, and delivery. Updates typically appear within 2–4 hours of each event.

My tracking isn't updating. What should I do?

Tracking updates may take 24–48 hours to appear during peak periods. If your tracking hasn't updated for more than 3 days, please contact our support team.